Simple monthly subscription plans
Choose the subscription that fits your inbound AI call volume. Each plan includes a monthly pool of phone or text units for your AI agents. If you go over your included units, additional usage is billed at the extra unit rate listed below.
SUBSCRIPTION
PRICE / MONTH
SMALL
$150
Units per month:
Phone60
OR
Text120
MEDIUM
$350
Units per month:
Phone200
OR
Text400
LARGE
$575
Units per month:
Phone400
OR
Text800
CORP
$900
Units per month:
Phone800
OR
Text1600
ENTERPRISE
Custom
Units per month:
PhoneTBD
OR
TextTBD
FOR INBOUND CALL AGENT
SMALL
MEDIUM
LARGE
CORP
ENTERPRISE
Phone units* per month included
60
200
400
800
TBD
or Text units* per month included
120
400
800
1600
TBD
Extra phone units, $ / phone units
$1.25
$1.25
$1.00
$0.75
TBD
Extra text units, $ / text units
$0.99
$0.85
$0.70
$0.56
TBD
*Units let you track AI-Global Cloud usage in a simple, consistent way across voice and text. The breakdown below shows exactly how many units are consumed per type of interaction.
How pricing works
Each subscription includes a bundle of monthly units that your AI agents can use across voice and text. You can start with a smaller plan and upgrade as your inbound volume grows.
- Plans are billed monthly, with no long-term commitment.
- If you exceed your included units, extra usage is billed at the unit rate in the table above.
- Voice and text consumption both draw from the same pool of units, so you can adapt to how your customers prefer to communicate.
What counts as a unit?
Units are calculated differently for voice and text so you only pay for real AI engagement, not idle time.
Voice sessions
- Short sessions (under 30 seconds) or voicemail: 0.15 units
- Standard sessions (30 seconds to 3 minutes): 1 unit
- Extended sessions (over 3 minutes) are billed in 3-minute increments, for example:
- 3–6 min = 2 units
- 6–9 min = 3 units
- 9–12 min = 4 units, and so on.
- Failed dials (no answer or busy line – outbound scenarios): 0.02 units
- Spam call protection: calls auto-disconnected within 30 seconds. Longer spam calls can be reported with session IDs for billing credits.
Text sessions
- Standard sessions (a continuous back-and-forth exchange within 15 conversation turns): 0.5 units
- Extended sessions: an additional 0.5 units for every 15 agent messages (or part thereof).